1) We need to make sure you’re bank payments are set up correctly.
To do this we require two consecutive payments prior to arranging fitting.
If you are paying weekly, we will arrange fitting after two weeks (two payments made)
If you are paying fortnightly, we will arrange fitting after four weeks (two payments made)
2) We then arrange a fitting date to suit you.
Note: The fitters require the room to be empty and the old floor covering removed - including any underlay. Gripper rods are to be left in place, any damaged rods will be replaced by the fitters.
3) The day before fitting, the fitters will telephone to arrange a suitable time on your day of fitting.
He will confirm with you that the room is empty and you have your fitting fee.
If there is any furniture left in the room, please inform the fitter prior to his arrival - ie settee is too big to remove etc. he will work around this.
Fitters are not insured to move TV's or any other electrical equipment, these MUST be removed from the room to be fitted.
4) The fitter will arrive as arranged and fit your new flooring.
Your fitting fee will be due at this point.
Note: The fitter will not take away any off cuts from your new carpet.
He will clean the area and place all off cuts into a bin bag for you to dispose of.
Enjoy your new flooring and we look forward to fitting further rooms for you.